The Complaints Team had explained the industry standard regarding maximum bet rules and had asked the player jest to provide additional information for further investigation. However, the player did not respond within the given timeframe, which resulted in the complaint being rejected due owo a lack of necessary information. The player from Canada had complained about the casino not paying out his winnings from roulette. Despite having raised the issue multiple times, the casino maintained there was w istocie irregularity and did not resolve the kłopot.
Table Games
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- The player from Canada is dissatisfied that the casino confiscated his winnings after reviewing his gameplay.
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- The player from Canada believed his winnings were seized incorrectly.
The casino had not responded owo the complaint, which was closed as “unresolved.” Attempts to communicate with the casino multiple times yielded w istocie cooperation. The player’s account was closed due to alleged bonus abuse, which the player disputed, stating that no wrongdoing had occurred. The complaint was marked as unresolved since the casino did not respond jest to the complaint thread and had not provided sufficient evidence. The issue państwa resolved successfully aby our team, and the complaint państwa marked as ‘resolved’ in our program. He reached out owo support but received istotnie assistance and was frustrated with the situation. The complaint państwa resolved when the player confirmed that he had received his funds back.
Player’s Winnings Voided After Account Verification
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Player’s Deposit Is Delayed
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- Therefore, after gathering all available information, we consider the complaint unjustified.
Player’s Withdrawal Cancelled Due To Alleged Duplicate Accounts
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